A guest asks where a dish's ingredients come from. How should you respond?

• A. Provide known origin if available or offer to check with the kitchen; avoid misrepresentation.
• B. Directly share supplier names without confirmation.
• C. Say you don’t know and can’t check with anyone.
• D. Refer the guest to the menu only.

Answer: (A)

Be honest and proactive about ingredient origins. If you know where part or all of a dish’s ingredients come from, share that information clearly. If the origin isn’t known, offer to check with the kitchen and get back to the guest. This approach keeps details accurate and avoids misrepresentation, which builds trust and shows you’re attentive to sourcing and guest needs.

Sharing supplier names without confirmation can mislead the guest or violate policy. Saying you don’t know and can’t check leaves the guest without useful information and doesn’t reflect good service. Simply pointing to the menu omits potentially important, verified details and doesn’t satisfy a guest’s request for transparency.